Yeastar P520 On-Premise/Cloud IP PBX Telephony System 10/20

Upgrade your business communications with the Yeastar P520 IP PBX Telephony System, a feature-rich, high-performance communications appliance engineered specifically for small-to-medium enterprises (SMBs) and modern startups. Tailored to support up to 20 users and 10 concurrent calls, the Yeastar P520 delivers enterprise-grade telephony, video conferencing, and team collaboration tools without the enterprise price tag.

Unified Communications with Linkus UC

Empower your workforce whether they work on-site, hybrid, or remotely. With the cross-platform Linkus UC clients available for Windows, macOS, iOS, Android, and web browsers, team members can access real-time presence, team chat, file sharing, and lightweight video calling directly from their preferred devices.

Advanced Call Center & Call Management

Deliver exceptional customer service with integrated call center capabilities that rival large enterprise setups. The Yeastar P520 features a dynamic switchboard-style operator panel with drag-and-drop call handling, queue panels, live wallboards, skills-based routing, priority queuing, and comprehensive SLA monitoring to ensure no customer call goes unanswered.

Omnichannel & Modern Integrations

Expand beyond voice with native omnichannel capabilities supporting WhatsApp and SMS messaging. Seamlessly integrate the Yeastar P520 with Microsoft Teams, leading CRM platforms, and customer service helpdesks, ensuring your customer records, phonebooks, and communication history are always synchronized.

Key Features

• Scalable Capacity: Supports up to 20 extension users and 10 concurrent voice calls.
• Complete PBX Suite: Includes auto-attendant (IVR), voicemail-to-email, call recording, and native contact phonebooks.
• Unified Mobility: Free Linkus UC clients across desktop, mobile, and web for anywhere-connectivity.
• Omnichannel Readiness: Centralize SMS and WhatsApp communications directly through the PBX platform.
• Business Tool Integration: Plug-and-play compatibility with Microsoft Teams, popular CRMs, and ticketing systems.
• Intuitive Administration: Centralized web-based GUI with granular role-based permissions, automated SIP provisioning, and detailed call analytics.
• Enterprise Security: Built-in firewall, SRTP/TLS encryption, and proactive defense mechanisms against unauthorized access.